Bshs 332 Ethical Dilemma in the Workplace - 1254 Words

Ethical Dilemmas in the Workplace Michele Wallace BSHS/332 July 10, 2013 Sean Jones Ethical Dilemmas in the Workplace There are many different types of ethical dilemmas in the workplace. For example, conducting personal business on company time, taking credit for other’s work, harassment from coworkers or management, high pressure sales and theft* I have been in the situation to experience each one of these at my former job, Petsmart. Even though they are a large corporate company there are problems that fall through the cracks. Conducting Personal Business on Company Time It clearly states in the employee handbook, â€Å"no†¦show more content†¦These tips would have been beneficial to me in this work situation. These steps are: State the background and context of the dilemma. Identify the main ethical issues causing the dilemma. List possible solutions to the dilemma. Consider the likely impact of each solution. Eliminate the totally unacceptable solutions. Consider which company values are upheld and violated by each of the remaining solutions. Identify your solution, state it clearly including why it is best, then justify and defend it against criticism (Mhonderwa, 2012). High Pressure Sales One of my biggest complaints as an employee at Petsmart was the enforcement of high pressure add-on sales in the grooming salon. The managers would make large bonuses if we met the weekly sales goal, aka weekly plan. Corporate office would send a sales plan for the week. If we did not meet the certain sal es amount and add-on amounts we would be written up and possibly terminated. My problem was not with the sales of services we offered, but with the managers forcing us to sell services that the pet did not need. For example, there was a geriatric dog who had no teeth. I was reprimanded for not selling a teeth brushing package. We were not allowed to accept no for an answer the first two times someone declined add-on services. I live in a rural area with many residents that areShow MoreRelatedWorkplace Ethical Dilemma Essay1301 Words   |  6 Pages+ Workplace Ethical Dilemma Tanya W. Cooper BSHS/332 Professional, Ethical and Legal Issues in Human Services April 16, 2012 Kathleen Roberts Everyday individuals are faced with issues associated with ethical dilemmas. Ethical dilemmas involve an individual’s behavior toward a moral standard, which may have been established from previous generations and passed along. In upholding the standards taught individual may be forced to take a particular action involving a decision when a behavior